Privacy Policy
Introduction
IOIN (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, interact with our services, submit enquiries, or engage with our integrated parking technology and related solutions.
By using this website, you consent to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information including:
- Full name
- Company name
- Email address
- Telephone number
- Job title
- Property or facility information
- Enquiry details
- Website usage data
- IP address and browser information
- Information submitted through forms or support requests
Where applicable, we may also collect technical and operational data relating to parking systems, integrations, devices, software performance, and service interactions.
How We Collect Information
We collect information when you:
- Submit a contact or enquiry form
- Request a quote or consultation
- Subscribe to communications
- Engage with our products or services
- Access or browse our website
- Interact with embedded content, analytics tools, or integrations
- Communicate with us by email, phone, or other channels
We may also collect limited information automatically through cookies and analytics technologies.
How We Use Your Information
We may use your information to:
- Respond to enquiries and support requests
- Provide integrated parking solutions and related services
- Improve our website and services
- Communicate with you regarding projects or proposals
- Send marketing communications where permitted
- Analyse website traffic and performance
- Maintain website security and system integrity
- Comply with legal obligations
Disclosure of Information
We may disclose personal information to:
- Employees and contractors
- Technology service providers
- Hosting and infrastructure providers
- Analytics and marketing providers
- Professional advisers
- Government or regulatory authorities where required by law
We do not sell personal information to third parties.
Some third-party providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.
Data Security
We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no online transmission or storage system can be guaranteed as completely secure.
Access and Correction
You may request access to personal information we hold about you and request corrections if necessary.
To make a request, please contact us using the details provided below.
Marketing Communications
We may send marketing or promotional communications relating to our products and services where permitted by law.
You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
Retention of Information
We retain personal information only for as long as reasonably necessary for business, legal, or operational purposes.
Changes to this Policy
We may update this Privacy Policy from time to time. Any updates will be published on this website.
Contact Us
For privacy-related enquiries, please contact:
IOIN Website: https://ioin.com.au Email: hello@ioin.com.au Phone: 1300 016 662